"Practicality and aesthetics coexist, service and sincerity go hand in hand."

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Last Updated:2026年3月19日

Company Name:兰州市筱娅商贸有限公司

Address:甘肃省兰州市城关区张掖路街道通渭路1号房地产大厦27层-2702(A0098)(JQ)

Authorized Director:王小丫

Social Credit Code:91620102MAK5RRF71H

Email:service@mail.zetuspolx.com

Phone:+86 19245778384

Thank you for choosing our UK Department Store Goods!
We specialize in four main categories: Home Living (handcrafted ceramic vases, bamboo cutlery sets, creative ice cube molds), Travel Essentials (vintage leather travel cases, foldable travel cups, portable toiletry bags), Personal Care (natural scented candles, bamboo toothbrushes), and Artistic Treasures (handmade leather notebooks, handcrafted ceramic mugs). To help you better understand the order shipping and delivery process and ensure that you can patiently await your amazing products, we’ve created this policy. All details are clear and transparent, please read through it.

1. Free Shipping Benefit: Enjoy Free Shipping on All Orders

As a thank you for your trust and support, we’re offering free shipping on all orders! When you shop at ZETUSPOLX, there are no extra shipping fees. After placing your order, you can relax and wait for your items to be delivered directly to you without any additional costs.

2. Tax and Customs Duties

  • Taxes Included: The product price you pay already includes all relevant taxes, so you don’t need to pay any extra taxes. The amount displayed at checkout is the final amount you’ll pay.
  • Customs Duties: Customs duties will be applied according to the local policies of your area. These charges are to be borne by you. If customs duties become applicable, we will notify you in accordance with local regulations to ensure you are fully informed.

    • 3. Shipping Time

    Once your order is submitted and confirmed, we will quickly pack your products and aim to ship within 1-3 business days. We take extra care in inspecting each item to ensure it’s properly packaged to avoid any damage during transit, so that your amazing products can travel safely to you.

    4. Delivery Time

    After shipment, your items will be delivered through professional logistics channels and are expected to arrive within 7-10 business days. Please note that delivery times may be affected by uncontrollable factors like weather, logistics transit times, or local policies. If there is a slight delay, we kindly ask for your understanding.

    5. Logistics Inquiries and Assistance

    If you have any questions regarding the shipping or delivery process (such as checking logistics progress or inquiring about delivery delays), please feel free to contact our customer service via our official email: service@mail.zetuspolx.com. Our customer service team is available Monday to Friday, from 9:00 AM to 6:00 PM (UTC+8:00). We will promptly respond during working hours and provide you with professional assistance and answers.

    ZETUSPOLX is always committed to providing you with convenient and reliable shipping and delivery services, ensuring that every wonderful UK product reaches you safely and quickly. Thank you for your understanding and support!