"Practicality and aesthetics coexist, service and sincerity go hand in hand."

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Last Updated:2026年3月19日

Company Name:兰州市筱娅商贸有限公司

Address:甘肃省兰州市城关区张掖路街道通渭路1号房地产大厦27层-2702(A0098)(JQ)

Authorized Director:王小丫

Social Credit Code:91620102MAK5RRF71H

Email:service@mail.zetuspolx.com

Phone:+86 19245778384

Dear ZETUSPOLX Customer,

Thank you for choosing our UK Department Store Goods! We specialize in four main categories: Home Living (handcrafted ceramic vases, bamboo cutlery sets, creative ice cube molds), Travel Essentials (vintage leather travel cases, foldable travel cups, portable toiletry bags), Personal Care (natural scented candles, bamboo toothbrushes), and Artistic Treasures (handmade leather notebooks, handcrafted ceramic mugs). To ensure a convenient and secure payment process for you and to clearly outline the related payment rules, we have established this payment policy. All terms are transparent and easy to understand, please read through it.

1. Supported Payment Methods

To meet your diverse payment needs, we offer a variety of secure and convenient payment options. You may choose from the following payment methods during checkout:

  • American Express
  • Klarna BNPL (Buy Now, Pay Later)
  • Mastercard
  • PayPal
  • VISA

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    All payment channels are securely certified, ensuring that your payment information is protected throughout the process, allowing you to shop with peace of mind.

    2. Tax and Customs Duties

  • Taxes Included: The product price you see at checkout already includes all relevant taxes, so there is no need to pay any additional taxes. The amount displayed is your final payment amount.
  • Customs Duties: Customs duties will be applied in accordance with local policies of your area. The specific amount and payment method for customs duties will be based on local regulations.

    • 3. Additional Payment Information

  • After successful payment, we will arrange for shipment within 1-3 business days. The products are expected to be delivered within 7-10 business days, and we kindly ask for your patience during the process.
  • If you encounter any issues during the payment process, such as payment failure or order anomalies, please feel free to contact customer service via our official email: service@mail.zetuspolx.com.

    • 4. Customer Support

    Our customer service team is available Monday to Friday, from 9:00 AM to 6:00 PM (UTC+8:00). If you have any questions about payment methods, taxes, customs duties, or order payment issues, you can reach us through our official email. We will respond promptly and provide you with professional assistance.

    ZETUSPOLX is always committed to providing you with a convenient and secure shopping experience. Thank you for your trust and support, and we wish you a pleasant shopping experience!

    ZETUSPOLX Customer Service Team