"Practicality and aesthetics coexist, service and sincerity go hand in hand."

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Last Updated:2026年3月19日

Company Name:兰州市筱娅商贸有限公司

Address:甘肃省兰州市城关区张掖路街道通渭路1号房地产大厦27层-2702(A0098)(JQ)

Authorized Director:王小丫

Social Credit Code:91620102MAK5RRF71H

Email:service@mail.zetuspolx.com

Phone:+86 19245778384

Welcome to ZETUSPOLX! To help you better understand our brand, products, and related services, we have compiled the following core information for your convenience, ensuring a smooth and enjoyable shopping experience.

1. Brand and Main Products

We are a department store brand rooted in the UK, focused on providing you with practical and high-quality items. Our main product categories include:

  • Home Living: Handcrafted ceramic vases, bamboo cutlery sets, creative ice cube molds
  • Travel Essentials: Vintage leather travel cases, foldable travel cups, portable toiletry bags
  • Personal Care: Natural scented candles, bamboo toothbrushes
  • Artistic Treasures: Handmade leather notebooks, handcrafted ceramic mugs

    • 2. Shipping and Delivery Times

    To ensure you receive your favorite products as soon as possible, we have optimized our shipping process. The specific timelines are as follows:

  • Shipping Time: After order confirmation and payment, we will complete the packing and shipment within 1-3 business days. Every item is carefully inspected and packaged to ensure it starts its journey safely and intact.
  • Delivery Time: Once shipped, your order will be delivered via professional logistics channels and is expected to arrive within 7-10 business days. Please note that external factors like weather or logistics transit may cause slight delays, and we appreciate your understanding in such cases.

    • 3. Customer Service Contact and Working Hours

    If you have any questions during your shopping experience (such as product inquiries, order status, or logistics tracking), feel free to contact us via the following channels:

  • Official Email: service@mail.zetuspolx.com – We carefully review every email and will promptly address your inquiries and requests.
  • Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00). We will respond quickly during working hours, and for inquiries outside of working hours, we will reply promptly at the start of the next business day.

    • 4. Friendly Reminder

    ZETUSPOLX is committed to providing sincere service and carefully selecting high-quality products. Rooted in the UK, we aim to deliver an exceptional department store experience to you. If you have any suggestions or requests, please don’t hesitate to contact us through the official email. Your support is our greatest motivation.

    Thank you for your trust and choice. We wish you a pleasant shopping experience!

    Best Regards,
    ZETUSPOLX